Enable or disable Secondary Shift Characters Lock
For some unknown reasons, secondary shift characters can get activated and display different characters than normally they would. For example, SHIFT + 6 would yield a ?, instead of the ^, SHIFT + / would give É instead of ‘?’. It can be likely due to the SHIFT key getting stuck. Depending upon your preferences, you can enable or disable the secondary shift characters lock. Here’s how! See the detailed description below.
1] Enable or disable Allow the Shortcut keys via settings
Sticky Keys feature in Windows 11/10 makes the Shift, Windows keys, etc. active without having to do it manually. So, if it has been enabled by someone accidentally, you may see a different character coming up instead of a ‘normal one. To fix this: In Windows 10 you will see the settings here:
In Windows 11 you will see the settings here:
2] Pressing & releasing the Shift key five times
This method yields the same result as above. Simply press and release the Shift key five times in a row to disable it. This way, if your Shift key is stuck, it will be released and secondary shift characters lock disabled. If you would like to enable secondary shift characters to lock again, press and release the Shift key 5 times.
3] Check Keyboards and Languages Settings
Another way to get around this problem is to check ‘Keyboards and Languages’ settings. Check if it is set to English-US.
For this, click the keyboard icon on the Taskbar.Click on the language and set it to English-US.
This should fix your problem.